Behavioural competencies: Management services

Competency summary

The competencies below have been identified as key behavioural competencies contributing to excellence at the NRC. They are not intended to represent all of the competencies necessary for success in a specific position. In addition to these competencies, specific technical expertise will be required.

Client focus
Bringing excellence to internal or external clients by focusing efforts on discovering and meeting their needs.
Openly communicating in a compelling, honest, persuasive and articulate manner, ensuring the message is clear, understood and consistent with the NRC's objectives.
Conceptual & analytical ability
Understanding, analyzing, synthesizing and relating complex information and abstract variables; drawing logical conclusions and/or providing reasonable and creative alternatives.
Anticipating and dealing with problems and issues in a persistent manner, seizing opportunities that arise and going beyond what is expected.
Cultivating a network of contacts as sources of information, advice and support.
Organizational and environmental awareness
Understanding the workings, structure and culture of the organization as well as the political, social and economic climate in which the organization operates.
Seeking and building internal/external alliances, collaborations and services with or for clients to advance the NRC's business relationships, as well as knowledge, innovation and economic development.
Results orientation
Focusing efforts on achieving quality results consistent with the NRC vision.
Self-knowing and self-development
Assessing strengths and weaknesses and engaging in ongoing self-development and improvement; maintaining effectiveness in the face of change or ambiguity.
Demonstrating effective interpersonal skills and working cooperatively and effectively within and across organizational units to achieve common goals.

Note: The term "organization" is used in this document to refer to the NRC as a whole or that part of the NRC for which the individual is accountable or exerts influence.